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Terms and Conditions

FSGlobal Tech's Terms and Conditions

The following terms and conditions apply to all projects undertaken by FSGlobal Tech. By accessing our services, you agree to the following conditions.

1. General Terms

These terms and conditions apply to all projects undertaken by FSGlobal Tech. By using our services, you agree to comply with them.

2. SMS Terms of Service

By providing your mobile number through our web forms or other communication, you agree to receive SMS messages from FSGlobal Tech regarding:

  • Order updates
  • Account notifications
  • Promotional offers
  • Appointment reminders
  • Service confirmations

Message frequency may vary. Message and data rates may apply depending on your carrier.

To opt out, text STOP. To receive assistance, text HELP or visit our website. SMS consent is not shared with third parties or affiliates.

Opt-In Message

Thank you for opting into SMS messaging from FSGlobal Tech. Message frequency varies. To opt out, text STOP. For help, text HELP. Message and data rates may apply.

Opt-Out Message

You will no longer receive messages from FSGlobal Tech. To opt back in at any time, reply START.

Help Message

Thank you for contacting FSGlobal Tech. You can find help online at our website.

3. Messaging Policy

We are committed to honoring all opt-out requests and supporting recognized carrier keywords including START, STOP, and HELP. Your rights are respected under mobile carrier policies and applicable laws.

4. Revision Policy

Revisions are contingent on the package selected. Clients can request unlimited free amendments provided that the design and concept remain intact. Revision turnaround time is 48 hours.

5. Refund Policy

Refund eligibility is subject to the following terms:

  • If a request is made before delivery of initial design concepts, you qualify for a full refund (less 10% processing fee).
  • If requested within 48 hours of delivery, you are eligible for a 66% refund (less 10% processing fee).
  • If requested within 48–96 hours, you are eligible for a 33% refund (less 10% processing fee).
  • No refunds are offered after 96 hours of initial delivery or once the project enters the revision phase.
  • No refund will be entertained if the client remains inactive/unresponsive for more than 5–7 working days.
  • No refunds once final files are delivered or website bundles have been approved beyond mockups.

Refunds require a valid reason and must align with the project brief. Refund approval is at the discretion of FSGlobal Tech.

After a refund, all rights to delivered work transfer back to FSGlobal Tech and cannot be used by the client.

6. My Account

The “My Account” area is the official channel of communication for design projects. Clients must actively check this area for updates, queries, and deliveries.

7. Quality Assurance Policy

Designs are produced after thorough research and follow the client’s specifications to ensure originality and quality.

8. 100% Satisfaction Guarantee

We will revise and update your design until you are fully satisfied, within the scope of your selected package.

9. Delivery Policy

Final design files are delivered to your account area per the order confirmation. Customized designs are delivered via email within 5–7 business days. Rush delivery may be available at an additional fee.

10. Record Maintenance

We keep archives of final files. Upon request, we can resend them to you.

11. Customer Support

We offer 24/7 customer support to address your queries and provide prompt assistance.

12. Correspondence Policy

FSGlobal Tech is not responsible for communications from unofficial emails or numbers. Only correspondence via official contact details is valid.

13. Money Back Guarantee

If we fail to meet expectations, refunds may be offered under the Money Back Guarantee policy, provided all terms are met.

14. 100% Unique Design Guarantee

We ensure all logos are designed from scratch. If a logo is found to be substantially similar to an existing design, we will provide a replacement. Ownership rights require registration with official authorities (e.g., USPTO, fees apply).

15. Video Animation Revisions

Revisions for video animations depend on the package selected. All packages include unlimited storyboard revisions, provided the main concept remains unchanged.

16. Changes to Terms

FSGlobal Tech reserves the right to update these Terms & Conditions at any time. Continued use of our services signifies acceptance of changes.

17. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: info@fsglobaltech.com
  • Phone: +1 (318) 267-7461

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